Join Us!

We’re looking to take on a limited number of talented individuals. Are you ready for the challenge?

Current positions

If you're looking for a challenge, and you don't see your discipline advertised here, get in touch anyway by emailing your CV to jobs@rentify.com.

Process Tsar

Location

Rentify South, City of London

Role

Reporting to the COO, the Process Tsar is a new role at Rentify, responsible for managing and producing technical documentation for new systems, processes, and best practices throughout the organisation. The role requires outstanding written communication skills, familiarity with process mapping, and meticulous attention to detail.

Person

The successful applicant will be:

  • Extraordinarily methodical, to the point where they would not be fun to go on holiday with due to spreadsheets, pre-planned routes, and down-to-the-minute timing
  • Able to communicate complex ideas concisely and in relatable language, flexing from grey-haired MBAs to tattooed school-leavers
  • Familiar with basic software engineering principles and how to translate engineer-ese into English
  • Bright and curious about how things work, and why they work that way
  • Highly IT literate (Word, Excel, Google Docs, Powerpoint)

Experience

Successful candidates will have some combination of the below:

  • 1-2 years of experience in a technical writing or HR role
  • A good STEM degree (2:1 or above) from any University, or a bad degree (2:2) from a good university (Russell Group)
  • Demonstrable track record with communicating in writing

Key Account Manager

Location

Rentify South, City of London

Role

This is a rare and exciting opportunity to join an organisation that is successfully disrupting the way that landlords let their assets on the property market. Founded in 2011, we have a proven powerful proposition already used by over 175,000 landlords.

We are now looking to engage multi-property residential landlords with large portfolios who would not initially consider the web when looking to let or manage their properties. We are looking for a Lettings Manager to deliver large volumes of lettings and management instructions from these landlords.

As an essential member of the team, you will be instrumental in engaging and building up a portfolio of high value clients. Reporting to the Commercial Finance Director, you will be expected to attend industry events and directly reach out to this client base with a personal and expert touch, while flying the flag for our business. You will deliver a high-touch, personalised service across the full product and service lines, turning these clients into longstanding high-value relationships.

The person

You will have a track record of building strong client relationships in the rental property market and a successful conversion of engagement to sale. You will be an enthusiastic and extrovert property and client relationship specialist who can engage with these landlords and sell the message of our brand. You will be highly reputable and easily establish yourself with our target audience of multi-property residential landlords.

If you have worked in the property industry, are a keen networker who forges strong relationships and is well connected, numerate, an excellent negotiator and an entrepreneurial brand ambassador excited by the prospect of selling the best proposition in the market today, then we look forward to hearing from you.

Applications

Send a CV over to jobs@rentify.com


Client Relationship Manager

Location

Newton Aycliffe DL5

Role

Rentify is a landlord services portal that has brought a new concept to the lettings market. We provide private landlords with a more cost effective and ethical alternative to using out-of-date high street letting agents. From single property owners in Darlington, to professional property developers with portfolios worth millions in the heart of London, Rentify landlords on average, achieve a 65% greater yield on their property than those who use a traditional high street agent.

Due to growth we are looking for an additional Client Relationship Manager to join our existing team. This role will involve talking and lots of it. We want to speak to conversationalists who feel comfortable talking to landlords from all types of backgrounds. A background in lettings isn’t essential, we want hungry individuals who are looking for a career, not a job.

Responsibilities

  • Building relationships with landlords
  • Isolating problems and quickly identifying the solution
  • Preparing property details for online publication
  • Cross selling a wide array of products across multiple platforms
  • Email enquiry handling
  • Completing all necessary paper work

Skills and experience

  • An engaging personality
  • A will to succeed with a drive to add to their salary with a comprehensive commission scheme
  • The ability to hold an empathic conversation with people from very different backgrounds
  • A well organised approach with excellent attention to detail
  • A basic understanding of maths, especially percentages
  • A good grasp of written grammar
  • Previous letting experience is not essential, but the ability to learn quickly and put this learning into practice confidently and accurately is.

And in return you'll be working in a fun and relaxed environment, receive a generous salary alongside a very competitive commission scheme and the chance to forge a career in one of the UK's most exciting venture capital backed businesses.

Job type

Full-time

Salary

£15,000/year

Applications

Send a CV over to jobs@rentify.com


Customer Service Manager

Location

Rentify North, Newton Aycliffe DL5

Role

You will manage the performance of the team. You will work with key partners in the business to achieve the desired operational results and will lead key strategic projects. The role will report to the Customer Experience Director.

  • Manage overall OPEX for the contact centre
  • Ensure that the contact centre is performing efficiently & is optimally resourced
  • Accountable for KPI's - AHT, % of calls Answered, Shrinkage, Quality, NPS and Csat

Responsibilities

  • Helping to develop or update customer service policies and procedures
  • Managing or leading a team of customer services staff
  • Handling more complex enquiries and complaints
  • Authorising refunds or other compensation to customers
  • Making sure accurate records are kept of communications with customers
  • Analysing key management information to see how well customers are being served
  • Working with a blended dialler to allocate workloads and remain within Service Level

Agreements

  • Helping to recruit, train and appraise new staff
  • Experience in HR policies and procedures.

You would also report regularly to senior managers on how well teams are performing and whether key targets are being met, inclusive of Csat, NPS and number of calls answered. Absence and Attrition. You would also attend training sessions on new company services or products.

Skills

Excellent customer service skills

  • Outstanding written and verbal communicator
  • Proficiency with computers and knowledge of program specific software (MS Word, Excel, Access)

Behaviours

  • Excellent work ethic: able to multi task and manage time effectively
  • Ability to think creatively and problem solve
  • A “can do” positive attitude

Applications

Send a CV over to jobs@rentify.com


Software Engineer (Ruby on Rails)

Launched in 2012, Rentify provides revolutionary services and technology to the UK’s landlords and tenants, working with more than 200,000 landlords and processing millions of pounds of fees, rent, and deposits each year. The Company has grown rapidly and attracted $10m USD of venture capital from top tier investors including Balderton Capital.

Responsibilities

  • Lead by example by writing good, well tested code to improve and implement new product features
  • Design and development of new product features and enhancements
  • Communicate with non-engineers to define requirements and deliverables
  • Keep up-to-date with current technologies, and know when to apply them to projects
  • Periodically teach your co-workers all the great stuff you learnt via tech talks, brown bags, blogs or open source

Requirements

  • You've worked on at least 2 major Ruby on Rails projects (we'd love to see some code)
  • You have a bachelor’s knowledge level of computer science via education or experience
  • You know when to use PostgreSQL/MySQL vs mongoDB/Redis
  • You understand the full stack (servers, Ruby on Rails, javascript/css/html)
  • You feel uncomfortable with untested code
  • You want to work in a startup

We'd also love it if...

  • You’re experienced with a front-end javascript library or framework (e.g. React, Ember)
  • You keep all your server configuration in code (we use Chef)
  • You're comfortable around AWS

Perks

  • Equity in Rentify
  • Drinks available in the office 24/7 and regular team lunches
  • Whatever tools you need to succeed like the latest hardware and educational material
  • Be a part of a collaborative team that sits in an open environment (read: no politics) who previously worked at companies like Apple, Google and Samsung

Applications

Send a CV & your GitHub profile over to jobs@rentify.com

Unsolicited emails from recruiters will result in a blacklist for all vacancies at Rentify.

Data Scientist

Launched in 2012, Rentify provides revolutionary services and technology to the UK’s landlords and tenants, working with more than 200,000 landlords and processing millions of pounds of fees, rent, and deposits each year. The Company has grown rapidly and attracted $10m USD of venture capital from top tier investors including Balderton Capital.

Having completed a number of data science projects with external partners, Rentify is now looking to increase our in-house data science capability, to help extend existing projects, and to lead and develop new projects, helping Rentify to continue to improve our product offerings for both landlords and tenants across the UK.

Responsibilities

  • Join our data science initiative to allow us to use our comprehensive data sources to apply algorithmic learning across the organisation
  • Extend our existing data models to incorporate new attributes
  • Report on any improvements/regressions in the accuracy of our data models
  • Help to solve key business problems (e.g. how can we more accurately value properties, how can we improve fraud discovery and how can we improve the efficiency of our customer service team)

Requirements

  • Demonstrable track record at planning and building predictive models which solve business problems
  • Strong statistical background (you're familiar with the practicalities of data cleaning, feature engineering, descriptive analysis, predictive modelling, model selection, hypothesis testing, inference and results communication)
  • You understand the benefits and tradeoffs of using existing tools & techniques, and are not afraid to tweak and improve them
  • Relevant recent experience creating data models from scratch using Scientific Python and/or R for daily data science projects (at minimum we expect experience with the usual Python tools numpy/scipy/matplotlib/pandas/scikit-learn, and/or the 'Hadleyverse' in R)
  • Periodically teach your co-workers all the great stuff you learnt via tech talks, brown bags, blogs or open source

We'd also love it if...

  • You’ve previously implemented machine learning/neural networks as a solution to a problem
  • You’ve used graph databases (e.g. Neo4J) to build intelligence-led applications
  • You’ve had experience implementing reporting tooling across a previous company
  • You've presented at tech talks and data science conferences, and enjoy sharing your expertise

Perks

  • Equity in Rentify
  • Drinks available in the office 24/7 and regular team lunches
  • Whatever tools you need to succeed like the latest hardware and educational material
  • Be a part of a collaborative team that sits in an open environment (read: no politics) who previously worked at companies like Apple, Google and Samsung

Applications

Send a CV & your GitHub profile over to jobs@rentify.com

Unsolicited emails from recruiters will result in a blacklist for all vacancies at Rentify.